While the march of technology advancement is unstoppable, construction has tended to lag in its take up of technology. But there are ways in which the industry can increase its adoption rate and reap the benefits of increased efficiencies and productivity.
Overcoming the challenges
Let’s face it, it’s human nature to be resistant to change. While IT leaders and line managers acknowledge the need to update or transform work processes, a lot of end-users are worried about disrupting their established way of doing things.
A lack of understanding is often behind this fear. But once this is overcome, people will soon wonder how they managed without modern technology processes. Inadequate training can also be the culprit. A new system may look appealing but without the right guidance and instruction then the investment will be wasted.
In our experience working with construction companies, Correct Solutions has also observed these common scenarios:
Correct Solutions recently held a Lunch and Learn event within the construction industry and when discussing technology adoption rates in construction, one of the attendees Rob Doust, MD at Mainbrace Construction stated,
“If it has benefits straight away and it’s easy to use it will get adopted, if the benefits aren’t immediate and the technology is hard to use, it will be ignored.”
Making it work
While each organisation has different obstacles to face, there are some common strategies we’ve found that construction companies can employ to increase their technology adoption rate:
What can the business do to help?
We’ve seen a number of instances where the business decides on the system and then the first employees know about it is at the implementation stage. It’s far better that companies consult with their end-users before purchasing the technology to make sure it is going to help them with their job. One way to do this is to do a trial of the system so users can give their feedback.
Also training is more effective when it’s formalised upfront. We recommend that companies run a structured training program rather than saying to users “just try it”. It’s also important that the training can demonstrate the relevance of the system to different teams.
Technology adoption often goes more smoothly with younger employees such as Gen Y. Companies can use this to their advantage by ensuring employees with different levels of tech experience get to interact with the new systems.
Rob Doust, Managing Director at Mainbrace has more to say about new technology solutions:
“If it fulfills a specific purpose such as making something easier or faster, then most people will adopt it fairly easily. But if it takes a long time to be operational or its benefits are unclear, then you may have some success, but it is hard work.”
Getting up to speed
If you’re embarking on adopting new technologies, think about the roadblocks that are likely to arise and how you might overcome them. Work through our suggestions above, and be sure to work with a great supplier like Correct Solutions.
Correct Solutions can provide the necessary tools to support construction companies to better use technology and increase their adoption rate of IT solutions. Our full scope of services includes enabling high speed internet access – as slow speeds are often a road block to adoption. We can also provide ongoing training to staff as part of a larger adoption project.