Privacy Policy

Correct Solutions Privacy Policy

 

Table of Contents:

1… Introduction
2… Personally Identifiable Information
3… No Sale of Personal Information
4… Non-Personally Identifiable Information
5… Cookies
6… IP Addresses
7… Surveys
8… Links to other parties
9… Access to information


Introduction:

At Correct Solutions, we value your right to privacy and respect the importance of your personal information. 

We have adopted this Privacy Policy to explain the types of information collected and how such information is utilised.  By using this Web Site you are acknowledging that you understand and agree to the terms of this Privacy Policy.  The Policy relates to personal information collected by any means and by any technology.

Personally Identifiable Information:

Correct Solutions may obtain information such as your name, e-mail address, your company's name, physical address, telephone/fax numbers and in some instances, financial details about you through our web site, by email, over the phone, as written responses or through personal visits by our staff. The type of information that we collect depends on the products and services you acquire from us. This information enables us to assist and serve you better. You do not have to provide us with your personal information, but refusing to do so may limit our ability to provide you with services.  Correct Solutions will take reasonable steps to maintain any such information so that it is accurate, complete and up to date.

We do not give information about you to organisations or anyone else unless one of the following applies:

…You have consented
…You'd expect us to or we have told you we will
…It is required or authorised by law
…The disclosure is reasonably necessary for law enforcement

As a general policy, no personally identifiable information is automatically collected from your visit to this Web Site.  However, in certain circumstances, you may be asked to provide us with some specific information about yourself in order to use certain features on this Web Site or to take advantage of opportunities, such as receiving our Newsletter, submission of forms regarding service and support, interaction on our blog or other such instances. 

Correct Solutions strives to ensure the security, integrity and privacy of personally identifiable information of our customers.  We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls & secure databases to keep personal information safe from misuse, loss or unauthorised use or disclosure.  However, you should remember that the Internet is not a secure environment. If you post personal information in a way that is accessible to the public, it may be accessed by unauthorised parties.

No Sale of Personal Information:

Under no circumstances shall Correct Solutions sell or receive payment for licensing or disclosing your personal information.

Non-Personally Identifiable Information:

We may collect general, non-personally identifiable, statistical information about the use of this Web Site, such as the number of visitors to specific pages, length of visit, which hyperlinks are clicked on.  We may also employ other parties to collect this information on our behalf.  This information is collected so that we may determine the areas of the site that are most popular, as a guide for enhancement of the Web Site for our visitors.  This information is collected through the use of "Cookies" and "IP addresses".

Cookies:

Pieces of information transferred from a web site to a device accessing the internet are known as Cookies.  Cookies make surfing easier and can facilitate a user's ongoing access to and use of a site.  They allow the site administrator (or parties hired to track usage patterns) to see which areas are popular and which are not.  You are free to decline Cookies if your browser permits however they may be necessary to provide you with certain services.

IP Addresses:

The unique number assigned to your computer when it accesses the Internet or another computer network is known as an IP Address.  Whilst the site administrator (or parties hired to track usage patterns) uses this information to track the use of this Web Site, it is not our practice to link IP Addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us.  We do however reserve the right to use IP Addresses to identify a visitor only when it is necessary to enforce compliance with this Web Site's policies or to protect services, members or others.

Surveys:

Should you decide to participate in any surveys conducted on this Web Site we may use the information that you submit, including your responses to the survey questionnaires or any demographic information (gender, date of birth, post code etc) for the purpose(s) outlined in the premise of the survey.  Any results published will be done so as aggregate information.  If surveys are conducted in conjunction with our partners, sponsors or other third parties, the results may be shared but in no way will the results personally identify you unless clearly outlined in the premise of the survey, in which case your permission must be granted.

Links to other parties:

Correct Solutions may establish associations with business partners that allow visitors to our Web Site to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf.

Correct Solutions does not take responsibility for the practices or content of third-party web sites even if they are linked to this Web Site.  Once you have left this Web Site, even via an active link you should check the scope of the Privacy Policy applicable to the site you are visiting.

Access to information:

You may access personal information that we hold about you or you can ask us to correct personal information we hold about you.  Any information posted on the blog becomes public information.  Whilst Correct Solutions strives to protect your privacy we cannot guarantee the security of information disclosed in blog comments or on bulletin boards.

* * *

For Further Information:

Should you wish to discuss any aspect of this Policy further, or have concerns about your information privacy please direct your query to our Privacy Officer via e-mail to privacy@correct.com.au or call us on 02 8831 8200.