Junior Help Desk Support
11 May, 2008
- Hills District
- Junior Position
- Previous experience highly regarded
Correct Solutions is a well established and highly regarded IT company located in the Hills area seeking a junior support help desk person.
You are highly motivated with a 'can do' attitude that will see you take a proactive approach to the help desk role. You will be rewarded with a supportive team who will support your enthusiasm to learn. You will have responsibility to provide first level phone support to our customers both via phone and over the web, remotely diagnosing and resolve the issues, performing scheduled server maintenance as per our operating procedures, assisting with the building of servers and deployment in conjunction with senior engineering staff.
The best person for the job will have good knowledge of the operating systems and applications listed below:
- Windows 2000 (Pro and Server), Server 2003, XP,
- Small Business Server 2000/2003 (Std and Premium Editions)
- Microsoft Office 2000/XP/2003
- PC Hardware troubleshooting
- TCP/IP knowledge (LAN/WAN environment)
- Basic Active Directory Administration (a good advantage)
To be suitable for this role you will be a team player with the following skills:
- Excellent customer support, relation and communication skills
- Good organisational and time management skills
- Excellent knowledge of Microsoft Office
- Pro-active approach to problem solving
- The ability to understand technical problems and clearly explain solutions
- Team and people skills
- The desire to learn
- A good work ethic
If you believe you have what it takes to fill this position, please send your resume to jobs@correct.com.au Due to the nature of this business please do not phone the office, if you are successful we will be in contact.
NetGear unveils NAS gear for SMBs
2 May, 2008
"NetGear's latest release of its centralised network storage technology for small and medium-sized businesses comes in a compact desktop form factor that the equipment manufacturer is calling an industry first.
ReadyNAS Pro Gigabit Desktop Storage technology is housed in a six-bay network attached storage device, effectively extending the previous four-bay limitation on its first-generation devices..."
Source: ARN
For the full article Click Here
Code name Penryn
2 May, 2008
Penryn is the name of a town in Cornwall, England. It is an ancient town, full of character and charm.
It is also the code name for Intel's latest processor, one that is sure to further their performance lead.
We expect to see products utilising this processor technology hitting the market towards mid-year.
For more details, Click Here
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