News

As we have mentioned in previous newsletter articles, your business relies on its Internet connection considerably these days. Many businesses, as part of their normal review processes, decide to change their Internet Service Provider (ISP). This could be for various reasons - better service, faster connection, higher data allowance etc. These are all very valid and often making a change can achieve considerable results. However, the process does need to be managed carefully to avoid interruptions to Internet services, especially email.

Behind the scenes there is a system known as DNS that tells other computers how to "find" you on the Internet. When you change your ISP or often even just upgrade your account with the same ISP your IP addresses will change and unless the DNS is also updated nothing will be able to find you. These DNS changes can take anywhere from 24-72 hours to update across the internet, meaning you may not have any email for some hours or even days if not carefully planned beforehand.

If you are contemplating changing your ISP or upgrading with your existing ISP please let us know as far in advance as possible as we can usually make some preliminary changes to minimise interruptions to your services. We may also be able to assist with your choice of ISP or Internet plan.

An even better option is to allow us to take over the total management of your domain. We already do this for the majority of our clients. There are several benefits to having us manage your domain for you. We manage the renewal process so your domain never expires. We manage the DNS for you so we can easily make changes if/when required. If we aren't managing your domain/DNS and you would like us to please contact us and we'll be happy to discuss it with you.

Nowadays, more and more companies are looking for ways to streamline their business procedures. When you look at the technology at your fingertips, do you wonder if there aren't ways you could get more out of the systems you already have in place?

It would be hard to dispute the instantaneous business advantages that mobile phones have brought to business. Nor can you doubt the impact that email has had - it continues to be an incredibly powerful - if not somewhat underutilised resource!

Increasingly businesses are mobilising their workforce; field technicians, sales representatives, contractors have more freedom to work remotely than ever before.

Add to this that companies are always looking for ways to quickly and cost effectively stay in touch with customers, just how do you get the best out of your communication tools?

Email to SMS is a facility that allows you to send text messages via email. It is rapidly growing in popularity and when you look at some of the reasons companies adopt the system, it is not difficult to think of a way you could utilise it in your own business!

Email to SMS allows you to do things like:

• Communicate with field staff and receive responses quickly
• Coordinate a team by sending out roster reminders, dates and times of activities etc
• Send clients or patients reminders about pending appointments
• Send customers broadcasts regarding specials or promotions
• Remind students about overdue library books, or notify them regarding the availability of reservations

Correct Solutions has partnered with MessageNet to bring you Email to SMS services. You can send a single message, broadcast messages to a distribution group in Outlook, or even send a mail merge to add a personal touch!

For more details on the MessageNet Email to SMS solution you can check out some of their case studies, or call us on 02 8831 8200 for further information.

Special Offer!!  Sign up to MessageNet via our registration page this month and tell us in 25 words or less how you intend to make use of the system! The most creative use of MessageNet Email to SMS will win the value of a Prepaid P120 MessageNet Service (includes 500 messages valid for 12 months or $120 reimbursement off your first month's MessageNet bill). Email your entries to info@correct.com.au before February 26, 2010 to enter!